Frequently Asked Questions

I have a problem. How can I get to the management?

By email :

By telephone: +968 26753241

Where is the location of the office & what are your office hours?

Sohar Garden Residences management office is located in the 1B building, Ground Floor. The official working hours are as follows: Sunday to Thursday from 8:00am to 1:00pm & 2:00pm to 5:00pm. We are OFF on Fridays and Saturdays.

What Satellites are available?

All apartments are connected to a centralized Satellite System, the available satellites are : Insat Hotbird Nilesat To watch paid channels (ART/ORBIT/Showtime); you have to buy the digital receiver and the subscription card and connect it to one of the Satellite points in your apartment.

Electricity & Water?

The electricity & water will be billed by the OIFC and Sohar Development Office, monthly bills will be distributed to your apartment.

What if I do not receive my bill?

Incase you do not receive your bill, kindly contact the Sohar Garden Residences Property Management Office or check your bills online

How do I pay my bills?

Pay directly to Sohar Development Office or any OIFC branch.

What about the gas supply?

The gas supply is centralized hence no need to worry about gas cylinders.

Is there any timing for the use of the swimming pools?

The swimming pools can be used from 6:00am up to 09:30 pm.

Do we have a life guard?

No, there is no life guard available at the pool. The pool should be used by the residents and it is their responsibility especially with the children.

Are pets allowed?

Yes. If the tenant is keeping a pet they should make sure their pets do not litter, create a raucous and are kept on a leash when taken out of the premises. Walking the pets within the complex is not permitted. Management reserves the right to request the tenant to remove the pets from the premises should any complaints from other tenants be received.